NEW PATTERN EMAIL WRITING TCS

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Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy explaining delay to the project. Payment processing system – Schedule – 10th May (Friday) – Unexpected power outage – 3 days – Overall delay – 7 days – includes recovery of lost work – will not recur 


Answer:

Dear Gill Roy,

The project “Payment processing system” was scheduled to be delivered on 10th May (Friday). However, due to an unexpected power outage in offshore site for past 3 days we lost few of our works for which we don’t have backup too. So we can’t recover our lost work. Hence we are expecting an overall delay in the delivery for a maximum of 7 days within which the team will work on the issues and everything will be sorted out. Apologies for the delay and we will ensure that the mistake will not recur in future again. 

Regards
Your Name


Note - Do not try to bring in unwanted message. A professional mail should be short and precise. It should not be too much of descriptive and lengthy. It should be neat and crisp.
Tips
1. Your Email Length should be (80-100) words long.


2. Understand questions and focus on keywords of chapter.


3. Your Email should have mail keywords ex- "Regards".



4. Do not write very long always use KIS (Keep It Simple) strategy.


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